Ordering / Delivery Information
Security: To ensure total online security, we are SSL certified and use a secure web server (https://) to ensure that your personal details are encrypted. (Look for the Green Padlock symbol in the browser bar for secure shopping).
Payment: Secure payments are made via worldpay or PayPal payment terminal using a debit/credit card.
worldpay accepts: VISA, MasterCard & JCB
PayPal accepts: MasterCard, VISA, Maestro & AMEX
Once your order and payment has been successful you will receive: (1) Product order confirmation from BrodPod Ltd - please check the order details. (2) Payment confirmation from worldpay or PayPal. Check your email inbox and/or spam folder that you have received these.
Shipping: We send our products to most locations World Wide. If in doubt please contact us before ordering.
Orders received before 3:00pm Monday to Friday will normally be dispatched the same day.
The charges below apply to a single order regardless of quantity.
Standard delivery in the UK is 1st class Royal Mail (tracked) or Courier (tracked & signed for).
Remote areas such as the outer islands may take up to 7 days.
Please allow up to 10 days before contacting us regarding your order.
NB: Selecting delivery to Guernsey or Jersey will automatically remove the VAT element of your order at the checkout.
£ 2.00 BrodTeNS replacement straps & Electrodes
£ 4.50 BrodTeNS bracelets, Orbit bracelets, Sport supports, magnetic dog collars & horse boots.
Magnetic horse rug is shipped FREE within the UK.
Standard delivery in the EU is usually 5 to 10 days by Royal Mail International.
Please allow up to 15 days before contacting us regarding your order.
£ 4.50 Replacement straps & Electrodes
£ 8.50 BrodTeNS bracelets, Orbit bracelets, Sport supports, magnetic dog collars & horse boots
Standard delivery to the Rest of the World is usually 10 to 21 days by Royal Mail International.
Please allow up to 25 days before contacting us regarding your order.
£ 5.50 Replacement straps & Electrodes
£ 11.50 BrodTeNS bracelets, Orbit bracelets, Sport supports, magnetic dog collars & horse boots
Orders for Horse Rugs for delivery outside of the UK, please contact us for a price for shipping prior to ordering.
Should you experience any problems with the BrodPod website or, need help with the checkout process please contact us. We all know the Internet can be a great place but sometimes its really just better to talk to a human....don't be shy...give us a call - contact
Hours of Business: Monday - Friday 9:00am - 5:00pm